Road collisions

If you are involved in an accident that results in damage or injury, you must stop.

I’ve had an road traffic collision what do I do?

You must call the police on 01534 612612 and immediately inform a police officer if:

  • Damage is caused to an unattended vehicle or someone else's property
  • If only your vehicle is involve and damaged
  • If injury is caused to any person or animal (horse, cattle, ass, mule, sheep, pig, goat or dog)

If you are involved in a collision with a cat, you should stop and inform the JSPCA without delay by calling 01534 724331 between 8am – 5pm or 07797720331 at all other times.


Don’t move your car until instructed by an officer. If required, you must provide your name and address and the name and address of the owner and the registration mark of the vehicle as well as details of insurance.


In any other case, you should exchange your details with any other involved parties and if both parties are agreeable there is no requirement to inform the police.


I need details of my collision for my insurance company, what do I do?

We always advise people to get their insurance company to contact us regarding accidents that have been reported to us. We are often able to provide them with more information as they are authorised agents.


There is a charge to insurance companies for police reports, copies of witness statements, copies of photos & CCTV discs etc.


The only things that are provided for free are copies of their clients’ statement or their clients reply to caution/ account of the incident.


With regards to insurance information we won’t provide third party details or details about the accident to members of the public unless they are an involved party. If an insurance company or legal representative provides us with their clients details we will provide basic information such as the status of the case and if anyone has been charged.


We will only provide insurance companies with paperwork relating to the incident once the case is complete e.g. any criminal charges have been dealt with. This can take some time depending on the nature of the case.


If you request a copy of your own statement or require any other disclosure then we will always ask for the request in writing and photographic ID to verify identity and to ensure there is an audit trail.